Terms and Conditions
Welcome to FragranticaSouk. These Terms and Conditions govern your access to and use of our website, services, and products. By visiting, browsing, or purchasing from FragranticaSouk, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue use of our website immediately.
1. Use of the Website
You agree to use this website solely for lawful purposes and in a manner that does not violate any applicable local, national, or international laws or regulations. You must not misuse the website by introducing viruses, malware, or any other harmful material, or by attempting to gain unauthorized access to the website, servers, or databases. When placing an order, you agree to provide accurate, current, and complete information. FragranticaSouk reserves the right to suspend or terminate access to users who violate these terms or engage in fraudulent or harmful activities.
2. Products & Availability
All products listed on FragranticaSouk are subject to availability. We make reasonable efforts to ensure that product descriptions, images, and details are accurate; however, we do not guarantee that all product information is error-free. FragranticaSouk reserves the right to modify, replace, limit quantities, or discontinue any product at any time without prior notice. In the event that an ordered product is unavailable, we will notify you and may offer a refund or alternative solution.
3. Pricing & Payment
All prices displayed on the website are listed in [Currency] and are subject to change without notice. Prices may exclude shipping fees, taxes, or customs duties unless otherwise stated. Payments are processed through secure third-party payment gateways. FragranticaSouk does not store or have access to your payment details and is not responsible for delays, failures, or errors caused by payment processors, banks, or service providers. By placing an order, you authorize us to charge the full amount to your selected payment method.
4. Shipping & Delivery
Shipping and delivery times provided on the website are estimates only and may vary depending on location, courier services, weather conditions, customs clearance, or other external factors. FragranticaSouk is not responsible for delays, losses, or damages caused by third-party shipping providers or customs authorities. Risk of loss passes to the customer once the order has been handed over to the courier.
5. Returns & Refunds
Returns are accepted within [X] days from the date of purchase, provided the items are unused, unopened, and in their original packaging and condition. Certain products, such as opened fragrances or personalized items, may not be eligible for return. FragranticaSouk reserves the right to inspect returned items before approving refunds or exchanges. Refunds, if approved, will be processed using the original payment method and may take several business days depending on the payment provider.
6. Intellectual Property
All content on this website, including but not limited to logos, trademarks, images, text, graphics, designs, and software, is the exclusive property of FragranticaSouk or its licensors and is protected by intellectual property laws. Unauthorized copying, reproduction, modification, distribution, or use of any content without prior written consent is strictly prohibited.
7. Limitation of Liability
To the fullest extent permitted by law, FragranticaSouk shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website, inability to access the website, or purchase and use of products. Our total liability, if any, shall not exceed the amount paid for the product giving rise to the claim.
8. Changes to Terms
FragranticaSouk reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.
10. Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:
Email: legal@fragranticasouk.com
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.